Hiring the right person to fill a job opening can be complicated and time-consuming. At the same time, the recruitment process plays an increasingly critical role in identifying the top candidates best suited for the job. According to surveys by recruitment platforms, over two-thirds of U.S. adults agree that their recruitment experience will determine whether they accept a job offer.
From locating potential talent to organizing interviews and negotiating offers, recruiters must balance many different tasks to conduct a successful search. As a result, both small and large businesses are turning to online HR management software to make the process as productive as possible.
What is HR Talent Management Software?
Traditionally, HR management software helps businesses increase customer satisfaction. By gathering and analyzing data about interactions between customers and businesses, companies create better strategies for engaging those customers.
HR management software applies the same mindset to hiring. While many businesses already use some type of Applicant Tracking System (ATS) to collect job applications, recruitment HR management software moves beyond tracking to actively engaging candidates throughout the entire recruitment process.
Building and maintaining a large talent pool is the first step to locating the perfect candidate. HR management software offers many ways to source talent. Rather than simply wait for applicants to come to them, recruiters can gather referrals from current employees, post across multiple job boards and rediscover promising applicants already in the system. Collectively, these tools help cut down on the time and labor of job searches.
HR management software also helps recruiters connect with passive talent, or individuals not actively seeking a new job. HR systems can search sites like LinkedIn for profiles of qualified individuals, or send automated email campaigns to targeted groups like recent college graduates. With passive talent estimated at 70% of the global workforce, tapping into this significant demographic increases recruiters’ chances of a productive search.
In a 2019 Glassdoor survey, 58% of job seekers named “clear and regular communication” the most important element of a positive experience, while factors like interview schedule changes were distinct negatives. Fortunately, recruitment HR software makes communication easier across the board.
HR systems can integrate directly with email to keep track of conversations and can send automatic updates to candidates at every step of the process—for instance, notifying candidates when the search has moved to the next step. HR software also helps multiple recruiters and departments coordinate, a particularly helpful organizational tool for high-volume searches. When communication is clear and well-managed, everybody wins: candidates think more positively of the company, while recruiters are less overwhelmed with countless emails and notifications.
Above all, HR management software is designed to strengthen relationships with promising candidates. HR software collects applicant profiles in one spot, making it easier for recruiters to personalize their interactions with an individual. They also help nurture connections through tools such as targeted email campaigns, text messages or chatbots, and event building.
When multiple businesses must compete for top talent, candidates are more likely to choose a company where they feel most valued. With the use of HR management software, recruiters can not only maximize their own productivity but also make sure candidates feel appreciated enough to accept if they are offered the job.