Got a corrupted video or audio file? Read this comprehensive guide on how to repair corrupted video files with and online recovery service – Restore.Media.

Repair Corrupted Video Files with an Online Service – Restore.Media

Did your camera battery die at the worst possible moment? Or maybe some water got through to your camera when you were recording some existing video from your vocation trip?

These are just some of the main causes of corrupted video files. Fortunately, there are services out there that can repair corrupted video files caused by many different accidents.

Types of Video Repair Services

Most of the video file repair tools require you to download a piece of software to your computer in order to try and get your video repaired. After that come the offers of one-year licenses that you have to buy before even attempting to repair your file. There is no guarantee that this will work, and in some cases, there might even be some hidden harmful software if the company is not trustworthy.

This is where Restore.Media comes in, an online video recovery service that allows you to repair corrupted video and audio files. It does all this in a couple of easy-to-follow steps.

How Does Restore.Media Work?

To repair a corrupted video file, you may need a reference file. A reference file is a valid (uncorrupted) video file that is recorded on the same camera with the same settings as the corrupted one (resolution, bitrate, FPS, codecs, etc.). Restore.Media has a massive support for different types of file extensions, including but not limited to MP4, MOV, 3GP, MXF, as well as different types of audio files and video codecs.

The service syncs the metadata and indices from the reference file with the information from the corrupted video in an attempt to fix it. Their complex algorithms are refined and tailored towards specific cameras for better success rate.

What Types of Corrupted Video Files Can Restore.Media Repair?

Whether your files have been damaged as a cause of interrupted recording, or as a side effect of recovering deleted videos, Restore.Media can repair all of them.

These are some of the causes of interrupted recording that Restore.Media can fix:

– A camera that was turned off in the middle of the recording, whether by accident or because of a dead battery.

– Dropped/broken camera caused by a hard landing or a car crash.

– Water damage.

– Incorrect flash card or a faulty slot.

The service also allows you to repair video files deleted from an SD card and then recovered some undelete tools. If you accidentally removed an important video file and had no backup, chances are that you tried to recover it with some file recovery software. In many cases this can cause the video footage to become corrupted and unplayable.

Restore.Media can make it playable again, but they make no promises and the state of the video is highly dependent on the amount of damage and fragmentation of the corrupted video file.

How to Use the Service?

The process is very straightforward. You are asked to create a completely free-of-charge account, confirm your e-mail address and you are ready to upload your file.


A simple introduction and a list of supported video and audio formats.

Click on Get Started.


To get the best result from the algorithm, make sure to select your camera model. But don’t worry if you’re not sure about it, as there will be an autodetection system later on.

Click Next after you’re done.


Here you will select your reference file. Click on Choose File and select your reference file.


If the system detected a different camera from the one you entered, you will be asked to select which one you want to use. If you’re completely sure that the model you entered is the one you used to shoot the corrupted video, select “I know the camera for sure“. Otherwise, go with the auto detected model.


Fairly straightforward, enter the name of your task and choose if you want to recover audio, video or both.


The recovery progress will be shown here. After it’s done, you will be able to preview the whole video if the video file was successfully repaired.

Manual Processing

Sometimes, even the most advanced automatic algorithms can’t deal with a severely corrupted video file. For such cases Restore.Media offers a manual review of the file. Manual processing implies that a professional video engineer will process your file to try and locate the source of the problem.

Unlike other similar tools, Restore.Media provides you with a complete preview of the recovered file for free. You only pay if the file is completely recovered and you’re satisfied with the results.