It is an undeniable fact that technology is advancing fast and, as a result, helping to improve business and everyday activity for millions. However, until recently, courier services have appeared to be very hesitant about leaving their traditional methods behind and beginning to utilise the technology around them. In recent years, however, this has changed dramatically. Here, we are going to take a quick look at how technology has helped to revolutionise the supply chain.


The Internet of Things is a welcome advancement in technology that is helping to revolutionise the supply chain by providing a reliable network perfect for processing information and transferring it quickly throughout the supply chain. This has helped to streamline the process, as it has allowed companies to process and store information quickly, thus allowing customers to send and receive deliveries within a much shorter time frame.

Additionally, due to the shared network, the IoT has also reduced the need for paper copies of files within the workplace. This is ideal for larger companies as it reduces that amount of storage space needed and eliminates the risk of records being lost due to human error.

Hybrid Supply Chains

The supply chain is something that must always be adapted to keep up with changing customer needs. However, a hybrid supply chain increases the productivity and allows orders to be processed faster. Items can be packed and placed onto trucks much faster with the help of machines, thus helping to keep up with the demand for faster delivery times. What’s more, sometimes deliveries are much larger than a company may anticipate or demand may be higher at any particular time of year. Therefore a hybrid supply chain comes into its own. Not only can the IoT help to maintain stock levels but it can also help to fill out online orders as soon as they are received, removing the risk of human error or delay when efficiency and speed is needed most.

Better Time Management

As stated above, technology has revolutionised the supply chain by making it more cost effective and efficient by using the IoT to relay information quickly. However, technology has also enabled companies within the supply chain to work towards better time management by setting targets and utilising transparency to ensure these targets are met on time. This is key for large corporations and their success, particularly the likes of Amazon and ASOS, in order to keep up with the sheer number of orders and even returns that are being received every day.

Additionally, technology has also enabled companies to keep track of the hours of work that are put in every day and the tasks that have been undertaken. With efficient time management software, it is easier than ever for company admin to keep track of the deliveries that are leaving and any other in-house activity that’s taken place throughout the day.

Cloud storage

Although this may seem like a small technological advancement when compared to the other technology in this list, cloud storage is arguably one of the most important technological advancements that have helped to revolutionise the supply chain. This is beneficial for businesses, as it offers the potential to store large amounts of data within a secure environment as across an internal database, keeping customer information and delivery data secure and accessible to permitted parties. It can also be encrypted to ensure that the information that is being placed within the cloud is secure and cannot be stolen or duplicated without the relevant keys or encryption software.

With all this in mind, it is undeniable that technology has played a definite part in revolutionising the supply chain and helping to ensure that it is running as efficiently as possible. Who knows what the future might hold.